Over the last few months, our doctors and staff have focused their attention on becoming a “Fear Free” clinic. Fear Free is not only a tactic, it is a certified program for veterinary facilities. This program teaches veterinarians and staff to uphold a level of care that promotes trust between veterinary staff, patients (your pets), and clients (you!).
The goal of the Fear Free model is to understand how fear, anxiety, and stress are being presented by patients, and how to structure veterinary visits so stressors are alleviated as much as possible. This allows patients and clients to have positive experiences and less anxiety about future visits. We are proud to say that 100% of our doctors and 75% of our staff are now Fear Free certified!
“The Fear Free Certification Program provides professionals with the tools, protocols and knowledge to reduce fear, anxiety and stress in patients, and to implement Fear Free into their practices. Practice Certification takes Fear Free to the next level – from an individual to a joint effort that requires the entire practice team to work together to achieve certification. Fear Free Certified Practices represent the pinnacle of care in the industry.” — Fear Free
Around the clinic, you may notice some of the Fear Free techniques, such as a larger variety of treats, the use of pheromones, and the addition of medications or supplements to help keep your pet’s visit as calm and happy as possible. Bring your pet hungry! We will be sharing information about pet behavior, Fear Free techniques, and things that you can do at home to help keep your pet’s veterinary visits as happy, safe, and friendly as possible. Want to know more? Call us at (503) 614-9061.